Fast, reliable shipping to your door
Standard shipping: 5-7 business days
Express shipping: 2-3 business days
Orders are processed within 1-2 business days
We partner with trusted carriers to ensure your order arrives safely:
• Standard Ground Shipping
• Express 2-Day Shipping
• Overnight Shipping (select locations)
Shipping costs are calculated at checkout based on your location and selected shipping method.
We ship to select countries worldwide. International delivery times vary by destination (typically 7-14 business days). Customs fees and import duties may apply and are the responsibility of the customer.
We want you to be completely satisfied with your purchase. Please review our return and exchange policy below.
We accept returns and exchanges within 7 days of delivery for the following reasons:
To be eligible, items must be unused, unopened, and in their original packaging.
We do not accept returns or exchanges for:
Follow these simple steps to initiate a return or exchange:
Refunds will be issued through your original payment method (e.g., bank transfer, MoMo, ZaloPay) within 3–7 business days after approval.
If you have any questions about our return policy, please contact our customer support team at support@neohatnuts.shop or call us at +84 123 456 789.
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Permission is granted to temporarily access the materials on our website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy . By using our website, you consent to our data practices as described in our privacy policy.
You agree not to use this website to:
The materials on our website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.
In no event shall we or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website.
We reserve the right to revise these terms of use at any time without notice. By using this website, you agree to be bound by the current version of these terms and conditions.
These terms and conditions are governed by and construed in accordance with the laws of Vietnam , and you irrevocably submit to the exclusive jurisdiction of the courts in that location.